The Network Operation Center (NOC) is a central location for any medium or large scale network monitoring data center. In this document, your NOC engineers will inspect and respond to network problems. There is an important link between finding your NOC service network problem and implementing a solution (usually in the form of a technician going to a remote site).
While many NOC operations are operations centers (yes, the word "centers" is useless, but that helps to understand), 7x24x365 is open, not always. Some companies are in a transitional growth phase. Their network is large enough to justify investing in the construction of NOC centers, but they still cannot justify staff costs beyond regular or potentially extended opening hours. In this case, companies use alarm notifications (by e-mail or by phone) outside of opening hours to alert the network alarm technology.
The heart of any NOC room is the center console (or sometimes more). This console manages input to your network from hundreds or thousands of remote devices.
You have to work hard to make sure that all the alarms in your network are integrated into the integrated surveillance system. Otherwise, you increase the difficult requirements and the employees associated with alarm monitoring. If you've never been cursed at monitoring a lot of abnormal surveillance systems, you really don't understand how complicated it is. You have to keep your head on the axis, learn many interfaces and fight to connect the associated alarms of different systems (shared by the coherence of the devices, and not by a logical section like geography).
You must also ensure that the central console that you configure in your NOC network can filter nuisance alarms. Each network has its own set of alarms which are good to record, but which do not really require operator feedback. The more you have in your NOC, the more you train your NOC technicians to ignore warning messages. A good center console can hide incomprehensible messages from staff, allowing really important messages to move to the top of the list.
While many NOC operations are operations centers (yes, the word "centers" is useless, but that helps to understand), 7x24x365 is open, not always. Some companies are in a transitional growth phase. Their network is large enough to justify investing in the construction of NOC centers, but they still cannot justify staff costs beyond regular or potentially extended opening hours. In this case, companies use alarm notifications (by e-mail or by phone) outside of opening hours to alert the network alarm technology.
The heart of any NOC room is the center console (or sometimes more). This console manages input to your network from hundreds or thousands of remote devices.
You have to work hard to make sure that all the alarms in your network are integrated into the integrated surveillance system. Otherwise, you increase the difficult requirements and the employees associated with alarm monitoring. If you've never been cursed at monitoring a lot of abnormal surveillance systems, you really don't understand how complicated it is. You have to keep your head on the axis, learn many interfaces and fight to connect the associated alarms of different systems (shared by the coherence of the devices, and not by a logical section like geography).
You must also ensure that the central console that you configure in your NOC network can filter nuisance alarms. Each network has its own set of alarms which are good to record, but which do not really require operator feedback. The more you have in your NOC, the more you train your NOC technicians to ignore warning messages. A good center console can hide incomprehensible messages from staff, allowing really important messages to move to the top of the list.
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